Join Our Team

Effective September 30, 2019

POSITION DESCRIPTION – UNITED WAY OF KNOX COUNTY OHIO, INC.

Job Title: Administrative Associate

Position Reports To: Executive Director

Status:  Non-Exempt

Summary: This position is responsible for providing assistance and support with United Way’s initiatives, as well as supporting United Way’s office management and fundraising activities.

Essential Functions:

  • Perform general day-to-day office operation duties including mail processing
  • Assess needs of callers and in-office visitors and direct them to community agencies, supports and programs
  • Recruit, enroll and work to retain children birth to age five for the Imagination Library book program
  • Educate and reinforce the importance of early learning, financial stability, and healthy living to the community at large by assisting in developing and offering learning/volunteer opportunities throughout the county
  • Track and record volunteer hours and volunteer opportunities
  • Develop newsletters for Women United and United Way working directly with Program Director who will provide content
  • Be proficient in Donation Software for reports and data entry 
  • Represent United Way at various community meetings as assigned
  • Be proficient in Program Application Software
  • Assist with coordination of Women United activities and events
  • Support Free Tax Preparation Assistance program appointment scheduling and inquiry
  • Complete Tax Preparation Assistance program training certification and meet with tax program clients to assist program participants in completing their taxes
  • Assist with Campaign activities providing support for mailings, event signage and other duties as needed
  • Organize weekly trash/recycling, organize garage after events
  • Assist Program Director with Poverty Simulations, providing support recruiting volunteers and day of activities
  • Perform other duties as assigned

Competency Requirements:

  • Able to prioritize and manage time and tasks in order to meet deadlines in a fast-paced environment
  • Possess good planning, organizational and time management skills
  • Possess strong computer skills including Microsoft Office with the ability to learn and use new software and systems as required
  • Possess knowledge of community resources, programs, and supports
  • Must be a quick, self-starter, with the ability to look ahead and take charge of situations
  • Able to work effectively with people with diverse educational and cultural backgrounds
  • Provide quality customer service while maintaining a professional demeanor at all times
  • Exhibit excellent verbal, written and interpersonal communication skills
  • Able to respond to a crisis situation in a calm and collected manner
  • Be a team player
  • A strong sense of and respect for confidentiality involving both clients and fellow employees
  • Maintain a professional appearance
  • Embracement of United Way’s Core Values and Code of Ethics

Education and Experience Requirements:

  • Two to three years of demonstrated experience in an office setting
  • Motivation to work with volunteers and/or volunteer engagement efforts
  • Event coordination experience
  • Social media and marketing experience

Work Conditions:

  • 37.5 hours per week average, may involve evenings or weekends based on needs of the organization
  • Flexibility is required as needs may change

Physical Factors:

  • Ability to legally operate a motor vehicle
  • Must provide own transportation
  • Ability to lift up to 50 lbs and move event supplies as needed (tables, tents, storage totes, etc.)

 

Applicants should send resume and coverletter to kelly@uwayknox.org