Position Opening: Community Resource Navigator

Community Resource Navigator

Reports to: Executive Director of the United Way
Status: Full time 30 hours a week, Non-Exempt
Start Date: July 5, 2022
Pay: Hourly, $20.00


Data from the 021 Knox County Community Assessment (CHA) and the Community Health Improvement Plan (CHIP) confirmed that there is a disconnect for Knox County residents in accessing area resources and the sharing and updating of local information between government, organizations, employers, and agencies. The Health and Resource Literacy Committee of the CHIP, United Way of Knox County and the City of Mount Vernon have collaborated to create a Community Resource Navigator position. This position will be a liaison connecting residents to agencies, organizations, government, schools, and employers while also providing updated community resource information to be shared with all Knox County entities and Pathways 211.


• Assist community members, both individuals and families, with identifying their specific resource needs and any barriers to accessing resources for those needs, and to determine relevant service referrals, through phone calls, office, and/or home visits as needed.
• Support those identified individuals or families by providing referrals, follow-up contacts and collaborating with community partners.
• Empower and educate program participants on how to independently advocate for their resource needs.
• Collaborate with area partners to coordinate a yearly community resource “Information Forum”, to include presentations from local and regional agencies, securing & scheduling presenters speakers obtain appropriate CEU’s.
• Serve as an ongoing liaison between the community navigator program and other external partners which may be supported by securing Memorandums of Understandings with partners (MOU’s)]
• Maintain daily activity logs, interaction notes and files for all participants.
• Collect and enter community member data into a referral database i.e.  Excel.
• Attend scheduled staff meetings, Knox Health Planning Partnership (KHPP) meetings, and appropriate educational opportunities as assigned.


• High School Diploma or equivalent and experience working with underserved communities.
• Strong interpersonal skills, nonjudgmental attitude a must with the ability to connect with and work effectively with nonprofit and community professionals and leaders as well as business executives in all settings
• Knowledge of social determinates of health.
• Experience with public speaking and community presentations. Detail oriented, ability to multi-task and manage multiple complex situations independently with limited supervision.
• Access to a personal vehicle, valid Ohio Driver’s License. Willing to travel throughout Knox County and to other communities if needed.
• Above average computer technology skills. Proficient in Microsoft Office, Word and Excel or related programs. Ability to research online resources.
• Background check, Drug Screening and FBI background check if prior employment is out of the state of Ohio.

If you are interested in applying for this position, please send a cover letter and resume to:
Kelly Brenneman
or mail to:
Kelly Brenneman
305 East High Street
Mount Vernon, Ohio 43050
Resumes will be accepted through 4:00 P.M. on June 10, 2022.